Carlton House Business Centre is committed to protecting your privacy. Details on how we use the information we collect from our website and the rights that you have fall under the jurisdiction of the General Data Protection Regulation 2016/679 ('GDPR'). We fully endorse and adhere to the six principles set out by the GDPR and we satisfy the legal conditions with regards to obtaining, handling, processing, transportation and storage of personal data.
Types of Information we collect and use
In this policy, “personal information” means information about an identifiable individual that is subject jurisdiction in which you reside. So, for example, if you attended a meeting, training or provide a service to Carlton House Business Centre, we may collect and process the personal information that you’ve provided. We may also collect information from you when you fill out the contact us section of our website and surveys which we will use for research purposes. The personal information that you will be requested to provide is name, personal or work email address, postal address, telephone or mobile number, as well as how you came to find us or about our services and events.
We may also use your contact information to send you information about other products and services offered by Carlton House Business Centre. If you do not want to receive these promotional announcements on an on-going basis you can notify us to update your preferences. You will also have the information provide demographic information such as type of business, size of business and location. This demographic information is used to be able to create a tailored service and match your needs and interests to the products we offer.
In order to purchase a product or service from us, we will request certain information from you such as financial information such as credit card number, billing address and expiration date. Financial information collected from you is used only to bill you for the products and services that you have purchased.
Personal Information held, whether it is held on paper, digitally or via other media, will be subject to the appropriate legal safeguards as set out by the General Data Regulations 2018.
How we will handle or share your information
CHBC does not sell or rent out any personal information to any other organisations.
At times we may ask external service providers to carry out analysis on our behalf. For example, we may use a web analytics agency to monitor how well certain marketing campaigns or our website is performing.
How long do we keep your personal information
We will only hold your personal information as long as necessary and we will regularly update our procedures to ensure we met set guidelines.
If you do not wish to hear from CHBC all you need to do is let the team know on email@example.com and we will amend our files. This relates to all communications. However, if you would like to keep updated with our news, offers and exclusive details we will endeavour to keep our communications minimal and relevant at all times.
Third party links
If you communicate with CHBC in a way that that can be considered inappropriate or in breach of any laws, such as defamatory content we reserve the right to use your personal information to inform any relevant third parties. This includes your internet provider or law enforcement agencies. CHBC employees adhere to a strict code of conduct in all forms of communication and we expect others to interact in return with suitable conduct at all times.
Your information – is it safe and where we store it
We have taken all steps reasonably necessary to make sure that your data is treated securely and in accordance with this privacy statement. We have done our best to protect your personal data and ensure that it will be held in compliance with European data protection regulations.
Unfortunately, the transmission of information via the Internet is never 100% secure and we cannot guarantee the security of your data transmitted to our website. This means any such transmission is at your own risk. In any such case where we use external websites provided by other organisations such as LinkedIn, Instagram or Facebook, we would then ask you to consult their privacy policies.
Access to and accuracy of your information and your other rights
In certain jurisdictions, notably the EU and the UK, you have a right: to ask us for a copy of your personal information; to ask us to correct, delete or restrict (stop any active) processing of your personal data and to obtain the personal data you provide to us for a contract or with your consent and to ask us to share (port) this data to another data controller; to object to the processing of your personal information by us in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). These rights may be limited, for example if fulfilling your request would reveal personal data about another person or breach the privacy rights of others, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. You have the right to make a complaint to the data protection supervisory authority where you live, work or where you believe a breach may have occurred.
In the event that we go through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.
Terms and Conditions
Data protection registration
We are registered as a Data controller with the UK Information Commissioner’s Office.
Our data protection registration number is ZA445145
We provide a peaceful and modern working environment in our newly refurbished meeting and conference rooms, contact us for more information.